Contact

How can we help?

Tell us what you need and we'll route it to the right person.

Monday to Friday, 09:00 to 17:30 UK time

Talk to sales

See DevSecure Intelligence on your own CVEs.

Book a 30-minute call

Prefer email? sales@devsecure.io

Typically replies within 1 business day.

Get support

Stuck? The docs and error guide answer most questions.

Email support@devsecure.io or use the form below.

Reply targets by plan are below. Check system status.

Report a vulnerability

Found a security issue in DevSecure? Tell us privately.

Email security@devsecure.io

A useful report includes

  • The affected component or endpoint
  • Steps to reproduce
  • Impact and severity

We acknowledge reports within 2 business days. Read our disclosure policy.

Send us a message

Pick a topic and we'll route it to the right person.

Reporting a vulnerability? Email security@devsecure.io instead.

Please don't include API keys, passwords, tokens or vulnerability details.

We use these details only to answer your message. See our privacy policy.

Business hours: Monday to Friday, 09:00 to 17:30 UK time.

What happens next

  1. You get an email with a reference number straight away.
  2. A person replies within the target for your topic.

Other ways to reach us

Sales
sales@devsecure.io
General enquiries
hello@devsecure.io
Technical support
support@devsecure.io
Vulnerability reports
security@devsecure.io
Privacy and data requests
privacy@devsecure.io

Support by plan

Response targets are operational goals, not contractual guarantees, unless your Enterprise agreement says otherwise.

PlanSupport channelTarget first response
FreeDocs, then email or this form3 business days
ProEmail and this form48 hours
BusinessEmail and this form24 hours
EnterpriseEmail, this form and the contacts in your agreement4 hours

FAQs

How fast will I hear back?

Sales replies within 1 business day. Support follows your plan's target in the table above. Vulnerability reports are acknowledged within 2 business days.

Can I get a demo?

Yes. Book a 30-minute call, or try the no-key demo first.

Is there a free plan?

Yes: 20 requests a minute and 500 CVE lookups a month, no card needed. Get a free key.

How do I delete my account or data?

Email privacy@devsecure.io from your account's email address. We respond to data requests within one month, as UK GDPR requires. See the privacy policy.

How do I report a vulnerability?

Email security@devsecure.io with the affected component, steps to reproduce and the impact. Please don't use the contact form for vulnerability details.

Company details

DevSecure Limited
Registered in England and Wales, company number 17292013
Registered office: 48 Mumbles Road, Blackpill, Swansea, Wales, SA3 5AU, United Kingdom